Information for customers

Petromiralles col·laborarà amb la CURSA de RAC 1, que es celebrarà a Igualada el proper 19 de Maig coincidint amb que esdevé la ciutat europea de l'esport 2019.

Vina a correr amb RAC 1 i tots nosaltres.

Inscripcions a partir de l'1 d'Abril a www.lacursaderac1.cat

T'HI ESPEREM!!!

We inform you that as of January 1st 2019 the regional tax rate on hydrocarbons will be repealed. 

The derogation does not mean however that the tax on hydrocarbons will decrease. The regional tax bracket which was paid to the autonomous regions of Spain will be integrated in the state tax bracket on hydrocarbons. As a consequence, the state tax will increase from 0.024 to 0.072 €/liter.   

The table below shows the excise tax on different products as of January 1st 2019:   

                        * amounts per 1000 litros

The recoverable amount of the excise tax will be 49 euros per 1000 liters (0.049 €/liter). If you meet the legal requirements to do so, we recommend you apply for this tax refund.   

PETROMIRALLES offers a complete tax recovery service (including the excise tax recovery) to its national as well as international customers.

Petromiralles, constantly looking at ways to improve its services, offers its customers a new tool in the online Customer Area at www.petromiralles.com, the so-called Advanced Area,    where customers can manage their fuel cards directly:  change the card limits, (de)authorize products, change PIN-codes and block cards in case of necessity.       

For security reasons, the customer must assign an Account Administrator to manage the Advanced Customer Area, who will be responsible for registering other users as well as defining their functions. The Administrator may choose between the following profiles for the users he authorizes.   

• Inquiry User. This user type can only request information on supplies, invoices and consumptions/card balances.  This user may registered without further authorization on www.petromiralles.com. 
• Advanced User.  This user is authorized to make changes in the card settings.  

Procedure for Advanced User Area registration: 

1- Send an email to fuelcards@petromiralles.com indicating your customer code, customer name and email address.  
1- Petromiralles will generate a contract with the details of the authorized representative of the company who appears on the fuel card contract.  
2- Petromiralles will send this contract by email.
3- The customer must print two copies and sign both.  
4- The contract will provide the user name of the Account Administrator. Only one Account Administrator per customer is given.
5- The Account Administrator must sign the contract and complete the requested information:  
a. Cell phone number
b. Email address
6- The Account Administrator provides the details of users to be assigned for card management (Advanced User).   
7- The customer must send two signed contract copies to Petromiralles.  
8- If the customer wishes to allow access to the Advanced Area to additional third authorized users (Advanced Users), then Petromiralles will create the corresponding user names.  
9- Petromiralles will send an email with the password of the Account Administrator to the Account Administrator’s email.
10- Petromiralles will send a separate email with the user names and passwords of the requested additional users (Advanced Users) to the Account Administrator’s email address.   

Petromiralles will sign a copy of the original contract and return it to the customer by regular mail.

Petromiralles expands its service station network with the addition of a new station at Beneixida. With this new location, Petromiralles continues its commitment to quality service and proximity to its customers. The Petromiralles network now consists of 62 strategically located stations throughout Spain.

To see the exact location as well as the services and products offered at each station, please go to the service station map on this website.

The new entrance to the PETROMIRALLES SERVICE STATION at Llers-Figueres is finished and open to all traffic. Vehicles traveling on the AP7 in both directions (North to France and South to Spain) can Access the station taking EXIT 3 (Figueres Nord) without restrictions.

To return to the highway AP7 after filling up, take the service road and then enter the highway through ENTRANCE 3 (Figueres Nord).

For further information, please see the attached PDF file "Access to Llers-Figueres".  

Our new App, PETROMIRALLES EN RUTA, (for Android and IPhone) has arrived. This new application was designed to help Petromiralles customers plan their routes and offers plenty of useful information while on the road, apart from updates and news about our service.

The geolocator of PETROMIRALLES EN RUTA show your nearest Petromiralles fuel station as well as those that are optimal for your route. It also provides information about available products and service at each station.

PETROMIRALLES EN RUTA has a self-registration option so customers can enter into their customer account from their mobile handset to view their transactions, invoices and balances.

You can download this App for free using the banner on this website or through the Apple Store or Google Play, depending on your device.

As stated by a publication in the “Diario Oficial de la Generalitat de Catalunya” (Official Journal of the Generalitat de Catalunya (DOGC)),  Law 2/2014, of January 27th, regarding tax, administrative and financial measures in the public sector, approves the refund of regional taxes for professional users of diesel oil in the Autonomous Region of Catalonia.  This regulation will come into force on February 1st 2014 and recognizes the right to partial recovery of the regional tax rates on hydrocarbon products paid by professional users for their purchases of diesel oil (general use). The rate is established at €48 per 1000 liters.